The area of Professional Indemnity insurance requires specific knowledge, experience and a high degree of care to manage effectively. No longer are ‘professionals’ limited to Doctors, Lawyers, Accountants etc. Now, any company providing a professional service is operating in an environment of increasing accountability for their actions, errors and omissions. Third parties are more, now than ever before, aware of their legal rights in the event of a financial loss.

Any financial loss arising from a mistake or failure by the professional to exercise the required level of skill may mean that an award is made in favour of a person who suffers a loss, damage or injury.

Tax Agents, Bookkeepers and BAS Agents

The Tax Agents Services Act 2009 came into force on the 1st of March 2010. The Act requires Tax Agents, Bookkeepers and BAS Agents to have PI Insurance cover from 1st July 2010 that meets the minimum requirements of the Tax Practitioners Board. Contact Eagle to advise and assist you to get the appropriate coverage for your particular requirements at a competitive price.

Information and Communication Technology Liability

We have found a comprehensive policy for those who work in the ‘Information Technology’ field.

‘Information Technology’ means:
– In respect of hardware, firmware or software any of the following services, advice, specification or work performed by the Insured in the course of the Insured’s business:

1. Analysis
2. Design
3. Integration
4. Maintenance
5. Programming
6. Data processing
7. Data warehousing
8. Computer facilities management
9. Repair
10. Technical support
11. Telecommunication and data communication services
12. As specified in the Policy Schedule; and

– And Computer Equipment manufactured, installed, assembled, repaired, serviced, treated, sold, supplied, distributed, licensed or shared in relation to, or in connection with the activities specified above.
• ‘Computer Equipment’ means:
– Any combination or part of computer: data, hardware, operating system, application, software, chip including microprocessor chip, or embedded control logic.
• Cover for Loss of Documents extended to include electronic data and ‘the reasonable costs, charges and expenses incurred in replacing or restoring such Documents / Data’.
• Intellectual Property cover not only extends to cover infringement of any copyright, design, patent, trade mark or moral right to the full policy limit it also, includes ‘unintentional infringement of circuit layout right’.

Policy One: Civil Liability Professional Indemnity
Civil Liability Cover
Advancement of Claims Investigation Costs
Automatic Reinstatement of the Policy Limit
Claim Investigation Costs – in addition to the policy limit
Contractual Liability Defence Costs – up to $100,000
Loss Mitigation and Rectification – up to $50,000
Infringement of Intellectual Property (including patents)
Compensatory Civil Penalties – up to $250,000
Competition & Consumer Act, Fair Trading Act, ASIC Act
Court Attendance Costs
Enquiries Cover – up to $250,000
Expanded Definition of Claim – written & verbal demands
Public Relations Cover – up to $25,000
World Wide Territorial Limits

Policy Two: Broadform Liability
Public Liability
Product Liability
Advertising Liability
Property in the physical or legal control of the Insured
Electronic Data and Date Recognition Exclusions have been removed from Policy 2: Broadform Liability

Michelle Govier – our PI specialist

Michelle began her career in the insurance industry over 25 years ago. Her professional indemnity experience has been built working for the largest insurance brokers in the industry like Alexander (Now AON), Willis and Marsh. Michelle has also worked closely with the architects association’s own insurance broker, the RAIA. Her experience extended to Real Estate Agents and Valuers when Michelle was Director of Crown Insurance Brokers.

Michelle brings a wealth of experience to the team at Eagle. Her knowledge is invaluable and her clients respect outcomes she delivers. These outcomes have been made possible by the many connections Michelle has made with major Australian insurers and international companies like Lloyds of London.

“Understanding professional indemnity insurance is as hard as trying to understand mobile phone plans. Eagle has the ability to take the mystery our of it and explain it in such a way that is easily understood.”
Grant Fanning, Managing Director of the Professionals Wollongong


p: 02 6639 6405
m: 0439 458 236


  • Eagle have been handling my insurance needs for 5 years now. When I first asked them to see if they could save me money on my policies, they said they'd investigate and they did - they saved me $1000 per year in premiums on 5 premiums, including a business insurance, two cars and house and contents . Read More ...

    Jon Dale - Byron Bay
  • I would like to thank Michelle and their team for an awesome job in getting us the best possible Business Insurance coverage for Banora Pools at a fraction of the price of what we were paying in the past. The past 3 years we have been paying a whopping $17,000 p.a for our business insurances. After . Read More ...

    Robina Hill / Manager - Banora Pools (NSW) Pty Ltd
  • I've just heard a claim I made back in January has finally been settled satisfactorily. At least, I'm pleased with the outcome. The insurer made it difficlut every step of the way and I often felt like giving up. I'm writing to say thanks to the team at Eagle, and especially to Stefanie, who stayed. Read More ...

    D. K. Mullumbimby
  • Cassie from Eagle has been our Insurance Broker for a number of years now. The professional and efficient way she and the team look after all our insurance needs make us feel safe and secure in the knowledge that we are in experienced and capable hands. Greg & Jo BreckellArmon Engineering . Read More ...

    Greg & Jo Breckell - Armon Engineering
  • Since starting my business I have dealt with Sharon and the team at Eagle and have found them to supply me with fantastic service. They are always competent, professional and reliable in all my dealings. Kelly FlanaganOne Agency by Kelly Flanagan . Read More ...

    Kelly Flanagan - One Agency